1 reviews | Active since Nov 2016
Time to return debit orders and maybe MTN will contact me!
<p>My mom passed away 2 months ago and I cancelled the contract which was in my name. I even got a reference number ********** 44. 2 months later of course I am still being debited and trying to get someone to help is impossible despite spending 30 minutes on the phone. I think its time to return debit orders and maybe they will contact me.</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation we have evaluated your contract and picked that the number *** have been cancelled as per you requested.
regards
mike
Complaints Management Team
Reference Number: ***1
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation we have evaluated your contract and picked that the number *** have been cancelled as per you requested.
regards
mike
Complaints Management Team
Reference Number: ***1