MX
Megan X
1 reviews | Active since Jun 2014
18 Jun 2015, 08:53
TIME TO CHANGE TO ANOTHER PROVIDER
Since we have been transferred to MTN from Nashua Mobile we have had endless issues with our account. We are overcharged for everything and the issue is never resolved when contacting MTN. Our accounts are also always being suspended for no reason. MTN you are pathetic and so is your service and you can expect to lose a lot of clients due to your lack of service and poor network.
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Replies (1)
MTN South Africa's replyOfficial
22 Jun 2015, 11:23Hello Megan0104,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have passed a credit for the bundles charged.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have passed a credit for the bundles charged.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
MTN South Africa's reply22 Jun 2015, 11:23
Official
Hello Megan0104,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have passed a credit for the bundles charged.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have passed a credit for the bundles charged.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***