1 reviews | Active since Mar 2009
****s
<p>Wow MTN just when I thought you had finally got something right you actually get it wrong! My account was written off in April after almost a year in dispute! (yes I have the email confirming this for their EXECUTIVE COMPLAINTS ESCALATIONS) Jay from MTN even went so far as to say that the account had been withddrawn from the lawyers. Well guess what, HAMMON POLE INC contacted me today wanting the money. They were extremely agressive and frankly rude! I referred them to the mail and guess what, they called again demanding money! Well I guess we are going to court and going to waste everyones time and money!!! Disgusting service by both MTN and their "dogs" and you cant complain about their dogs as they dont even bother to reply!</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We have escalated the matter to the legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We have escalated the matter to the legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
Best regards,
How do you intend escalating it? ITS WRITTEN OFF!!!! Unbelieveable! Can see this going in circles for another year!
How do you intend escalating it? ITS WRITTEN OFF!!!! Unbelieveable! Can see this going in circles for another year!