1 reviews | Active since Nov 2011
Throttled to hell? Or just a slow network
I've been with MTN for over 3 years now and and the recent performance of my mobile network is down right terrible.<br> <br> I am trying to work from home but seeing the best and affordable option for me is to stick with them. <br> <br> This is how it is going these days, does not matter what bundle data I buy I am throttled at random times, and when I mean throttled I get slowed to 15KB/s, resulting in data or time being wasted.<br> <br> To add to that I have to watch my data usage like a hawk, seeing sms's regarding bundles being depleted takes up to over a week to come through.<br> <br> As someone who spends R 500.00 just on data alone per month, losing R 150.00 in a few hours is beyond disappointing.<br> <br> Can we please get something good going?
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Our records indicate that the sim card for the cell phone number provided is not active on the network as it has been deactivated due to the account being more than 90 days in arrears.
Please note that the data throughput is throttled at different speeds for different data bundles and the lowest speed is 256Kpbs. Kindly contact our data support desk on 1555 for further any data related queries.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Our records indicate that the sim card for the cell phone number provided is not active on the network as it has been deactivated due to the account being more than 90 days in arrears.
Please note that the data throughput is throttled at different speeds for different data bundles and the lowest speed is 256Kpbs. Kindly contact our data support desk on 1555 for further any data related queries.
Regards,
Nomonde.
REQ:***