THREE WEEKS TO GET A COPY OF A BOOKING FORM

Item: MTN South Africa
Rating: 1
Author: Gosekwang M

Two weeks ago I requested a copy of a booking form. Last week got a reponse that I will be assisted, that was Tuesday. Tomorrow it will be another week since I requested a copy of a booking form. Can someobody assist me at MTN, surely it can't take three weeks to get a customer a copy of a booking form

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Replies (4)

MTN South Africa's replyOfficial

19 Dec 2016, 15:50

Good day,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly advise if the device has been repaired alread or are you requesting for a blank copy of a booking form?

Regards,

Ishie.

MTN South Africa's reply19 Dec 2016, 15:50

Official

Good day,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly advise if the device has been repaired alread or are you requesting for a blank copy of a booking form?

Regards,

Ishie.

Gosekwang M's updateReviewer Update

19 Dec 2016, 15:55

The phone was not repaired.

Kindly forward me a copy of my booking form

Gosekwang M's update19 Dec 2016, 15:55

Reviewer Update

The phone was not repaired.

Kindly forward me a copy of my booking form

Gosekwang M's updateReviewer Update

19 Dec 2016, 15:56

I am requesting a booking form for the device that I handed in for repairs please

Gosekwang M's update19 Dec 2016, 15:56

Reviewer Update

I am requesting a booking form for the device that I handed in for repairs please

Gosekwang M's updateReviewer Update

22 Dec 2016, 09:56

Hi Ishie

I am still waiting for a response or rather the copy I requested three weeks ago

Gosekwang M's update22 Dec 2016, 09:56

Reviewer Update

Hi Ishie

I am still waiting for a response or rather the copy I requested three weeks ago