Three reseans why Mtn is trash

1) Poor communication skills<br> 2) Cell center is pathetic<br> 3) Zero interest in their customers.<br> <br> This is the second time i am reporting Mtn insurance to Hello Peter, clearly they only reply to me when i use this platform so here goes. My phone has been in repairs since February 2015. Last week i paid the amount they wanted for the damage of the phone. I have not received any feedback to whether they got my scanned payment slip or not. <br> The loan phone i got does not work at all. When i called the call center to make them aware of my problem, they said they will give me a new loan phone...this was two weeks ago and still no loan phone. I am so sick and tired of Mtn, the emotional stress they have caused me in two months is incredible over something so [URL Removed] <br> Once i get my phone, i am changing my network to a provider, who will care about my needs. Mtn thinks they are doing me a favor by fixing my phone but wait...I am PAYING THEM!<br> <br> I bet you next week, i will be writing to Hello Peter again because my phone wont be back!<br> <br> P.S. With the word of mouth I am going to spread about Mtn insurance, you better have a team of PR practitioners to help you spin this ********