THOSE CHARGES MUST FALL - WHAT KIND OF RESPONSE IS THAT!!!!

oh my God, i guess you really dont get it do you? I have called 5 million times and i do not agree with what they say, how can you charge me r3140 on an handset that i have had only for 6months, are you for real, what happened with my warranty, coz i had a dot crack on my screen which i lived with for weeks, it in-tells that it is the reason the phone battery went flat and doesn't charge which is clearly a phone default and not me having damaged the phone i SHOULD NOT BE CHARGE FOR THAT DAMAGE you must really think we are stupid, i pay r650 for that phone, are you for real every single month, and all i have had so far are issues. how can you explain that battery goes off and phone wont charge or switch on again and you want to make me believe that it is due to my small scratch on my screen, dont you think that if it was the screen i would have gone to Samsung for the free screen repair.... i am extremely disappointed on MTN services, or all about money and not about giving us the best service. you always look for opportunity to get money out of us BUT THIS TIME I SAY NO!!! please world if you looking to have a contract forget MTN