This sucks

It’s almost a year now and I’ve been struggling with getting my statements and invoices. For some reason MTN believes that an email address should have an “*” instead of “@“ like a normal email address should have.

I have been sending emails , Facebook inboxes every single month for the past year and nothing has been fixed. I need my statements in order to make payments because I don’t pay a fixed amount monthly. It varies from month to month.

Can this be fixed already