this should be *******.

Item: MTN South Africa
Rating: 1

<p>Few months ago my airtime just kept disappearing, I called and I was told to cancel all content services and I did. I have no content services that I'm subscribed to yet my airtime is STILL disappearing every time I recharge. This is seriously ridiculous and unfair towards their consumers they claim to care about.</p>

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

04 Jan 2017, 16:28

Thank you for your post

We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.

Please be advised that the R2.00 airtime is depleted by the service listed below. We have sent the request to unsubscribe your mobile number from AirG, you will get an SMS notification once the service has been cancelled.

DATE & TIME PARTNER DISPLAY NAME AMOUNT CONTENT
2017-01-04 01:12:42 AM AIRG 200 Subscription
2017-01-03 01:12:41 AM AIRG 200 Subscription
2017-01-02 10:44:57 AM AIRG 200 Subscription
2017-01-02 10:44:52 AM AIRG 200 Subscription
2017-01-02 10:44:47 AM AIRG 200 Subscription
2017-01-02 10:44:42 AM AIRG 200 Subscription
2017-01-02 10:44:37 AM AIRG 200 Subscription
2017-01-02 10:44:32 AM AIRG 200 Subscription
2017-01-01 01:44:28 PM AIRG 200 Subscription
2017-01-01 01:44:22 PM AIRG 200 Subscription

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,

MTN South Africa's reply04 Jan 2017, 16:28

Official

Thank you for your post

We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,