GM
Gerald M
1 reviews | Active since Mar 2009
24 Jul 2015, 13:10
this is terrible service
upgraded my wifes contarct and we supposed to get data and airtime and we have foned everday and they apologise and insist that it will be done today and yet days have gone past and we hav enot reveiced our data....my wife has to use her money to buy data to conduct work<br> when she calls they cut her off<br> is this the service we pay for
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Replies (1)
MTN South Africa's replyOfficial
03 Aug 2015, 09:36Hello geraldm,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the 300 MB and 200 SMS bundles have been provisioned on the account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the 300 MB and 200 SMS bundles have been provisioned on the account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply03 Aug 2015, 09:36
Official
Hello geraldm,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the 300 MB and 200 SMS bundles have been provisioned on the account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the 300 MB and 200 SMS bundles have been provisioned on the account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,