SB
Shadai B
1 reviews | Active since May 2015
15 May 2015, 00:34
This is ridiculous
Dear MTN<br> <br> You are the only network provider who's data charges has increased ridiculously... First you could buy 1gig for 60days at R149 now it's changed without any notification to R160 for 30days... <br> <br> Who are you trying to *******? All the other networks stayed at their usual normal rate and what happened to you being the most affordable service provider?<br> <br> I'm sorry, but I really think this is unfair to loyal customers and it's not about the money, but the mere fact that my gig will only last for 30days now... <br> <br> Really if you have financial difficulties don't ******* your clients!!!
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
15 May 2015, 12:06Hello sbunton,
Thank you for your taking time to raise your concerns with MTN.
We value and appreciate your input in this matter. Please be advised that our prizes are market related and also are in line with the Regulator's(Icasa) specifications or guidelines on call charges and monthly service fees that the Service Provider can charge and this includes our promotions .
Best regards
Mantoa
REQ:***
Thank you for your taking time to raise your concerns with MTN.
We value and appreciate your input in this matter. Please be advised that our prizes are market related and also are in line with the Regulator's(Icasa) specifications or guidelines on call charges and monthly service fees that the Service Provider can charge and this includes our promotions .
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply15 May 2015, 12:06
Official
Hello sbunton,
Thank you for your taking time to raise your concerns with MTN.
We value and appreciate your input in this matter. Please be advised that our prizes are market related and also are in line with the Regulator's(Icasa) specifications or guidelines on call charges and monthly service fees that the Service Provider can charge and this includes our promotions .
Best regards
Mantoa
REQ:***
Thank you for your taking time to raise your concerns with MTN.
We value and appreciate your input in this matter. Please be advised that our prizes are market related and also are in line with the Regulator's(Icasa) specifications or guidelines on call charges and monthly service fees that the Service Provider can charge and this includes our promotions .
Best regards
Mantoa
REQ:***
Best regards,
