MN
Masixole N
1 reviews | Active since Jul 2011
21 Aug 2015, 09:45
This is going no where and I'll not accept it
Query #***6 is clearly going no where and I need it resolved ASAP! It took a month to get my phone from you guys and still wasn't compensated for having to wait for you to deliver whilst on strike when you were actively deducting the money out of my account. Now that I have the phone eventually, my package is not correct, it should have been on mtnchoice 100. I'm not sure what is going on there but this is pathetic!
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Replies (1)
MTN South Africa's replyOfficial
14 Sept 2015, 13:11Hello bvovo,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
I have sent you an email to the following address *** , I will await your response.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
I have sent you an email to the following address *** , I will await your response.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
REQ:***
MTN South Africa's reply14 Sept 2015, 13:11
Official
Hello bvovo,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
I have sent you an email to the following address *** , I will await your response.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
I have sent you an email to the following address *** , I will await your response.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
REQ:***