1 reviews | Active since May 2016
<p>I wrote about the same thing a week back and till this day mtn hasn't fetched my phone and with in them trying to get me they never tried my second number should they not get me I waited wen to mtn at south gate spoke to Reginold Ralebofu and he said he'd escalate the matter but still nothing in still the same person calling them wanting feedback so I am not sure how this works and why I need to call them yet they debited my account and I am still having the same **** issue the phone is still in my ****en possession and it's not repaired but I must pay them for not doing their jobs... And all I get is a stupid response that's ****en automated really MTN must do something about the **** service and ****en lines that we call and never get anyone picking up for petesake it's annoying and tedious and I don't want to mention *********** cause they quick to offer their ****ing stupid insurance and when we claim we got this **** </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the insurance management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the insurance management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.