This is by far the worst.

I called MTN on the 23.12.2015 to request for my contract to be cancelled as it is coming to an end this month. I spoke Charlotte who advised that only the contract will be cancelled. I have received an sms saying that my insurance is also cancelled. On whose authority did they get the right to cancel my insurance services?<br> I have called them today on the number *** and there is no answer. I called 173 and spoke to Mandisa who advised me that they do not have an insurance department, now i am confused?<br> What is going on here?<br> I have call records from my side that can prove as to how some of the MTN employees are clueless about the services they are rendering to us.<br> I need my insurance to be up and running again and this must happen ASAP. I have been calling MTN all morning and trust me i have not received any Joy. Cancelling this contract has been the best thing i have done thus far, I have been receiving bad connection, my data bundles do not last and now this.<br> Please don't force me to use the call records to expose most of the incompetency at MTN.<br> Sort this out!