GB
Gaynor B
1 reviews | Active since Jan 2020
20 Jan 2020, 14:48
This company has no right to reactive my contract 1-
To whom it may concern
My account was handed over in last year. The payment was made in full irn November 2019 .Contact has been made with the attorneys handling the account .l was promised that a letter will be sent to me stating that my records will be updated so that I can cancel the contract. But I'm the interim my contact was reactivated without my knowledge. Please assist me with this dilemma
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Replies (1)
MTN South Africa's replyOfficial
21 Jan 2020, 10:03Good day Mrs Britt
Thank you for bringing this matter to our attention.
The line in question has been canceled and moved to prepaid as per your request, a Credit has been passed against the outstanding balance on ***.
We do apologise for the inconvenience caused.
Kind regards
Bonolo Khonkhe
Analyst:Complaints
Thank you for bringing this matter to our attention.
The line in question has been canceled and moved to prepaid as per your request, a Credit has been passed against the outstanding balance on ***.
We do apologise for the inconvenience caused.
Kind regards
Bonolo Khonkhe
Analyst:Complaints
MTN South Africa's reply21 Jan 2020, 10:03
Official
Good day Mrs Britt
Thank you for bringing this matter to our attention.
The line in question has been canceled and moved to prepaid as per your request, a Credit has been passed against the outstanding balance on ***.
We do apologise for the inconvenience caused.
Kind regards
Bonolo Khonkhe
Analyst:Complaints
Thank you for bringing this matter to our attention.
The line in question has been canceled and moved to prepaid as per your request, a Credit has been passed against the outstanding balance on ***.
We do apologise for the inconvenience caused.
Kind regards
Bonolo Khonkhe
Analyst:Complaints