LC
Lerushka C
1 reviews | Active since Feb 2013
05 Aug 2015, 12:09
Third Time Suspended - Cancel my contract!
Received an sms saying I have an overdue amount owing on my account and that I will be suspended. The last time this happened my phone was cut incorrectly due to the *********** MTN system.<br> <br> A July payment was deducted from my account.<br> <br> Please rectify and update your records.<br> <br> If MTN suspends my contract, CANCEL MY CONTRACT IMMEDIATELY - I want to move over to another service provider who can actually perform a SERVICE!!!!
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MTN South Africa's replyOfficial
08 Aug 2015, 12:07Hello LL Chetty,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is:REQ:***
Regards,
Makhanani
MTN Service Provider
REQ:***
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is:REQ:***
Regards,
Makhanani
MTN Service Provider
REQ:***
MTN South Africa's reply08 Aug 2015, 12:07
Official
Hello LL Chetty,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is:REQ:***
Regards,
Makhanani
MTN Service Provider
REQ:***
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is:REQ:***
Regards,
Makhanani
MTN Service Provider
REQ:***