THIEVING BY MTN AND PAYGATE!

On the evening of the 17th of January 2022, I tried to purchase 100GB of data for R999 via MTN's website and Paygate services.

To my confusion and disappointment, MTN via Paygate deducted the amount of R999 from my account, but never transferred the data.

To this day, I have not been sent the data that I paid for. I have queried this issue with MTN for the past two weeks, and all I get from them are arrogant and unhelpful responses.

I have made it expressly clear that I want my money back, yet MTN has just laughed me off.

I regard this as unacceptable and an abuse of myself as a customer. MTN is adopting shameful bureaucratic tendencies to rob me of my hard earned money, hoping that I give up the fight as a consumer.

That will never happen. I will not give up!

I want my money back in full from MTN!