THIEVIES THAT’S WHAT MTN ARE!!!!!!! HIDDEN COSTS NOT SHOWN ON THE CATALOUGE!!!!!!!!!

<p>THIEVIES THAT’S WHAT MTN ARE!!!!!!! HIDDEN COSTS NOT SHOWN ON THE CATALOUGE!!!!!!!!!</p> <p> </p> <p>I have logged numerous Hello Peter and Facebook posts about MTN to try and get my query resolved and yet they don’t care. I went in December for an upgrade, where I was assisted in store after looking at the Yellow Trader for the month of December. I opted for a 36 month contract for an Iphone 7 128G on MY MTN Choice 100 at a cost of R549.00 p.m. I was assisted by the consultant whose only question to me was during the process of the upgrade was if I wanted to take out insurance. Well I got my bill in January 2017 and was shocked when I got my bill, as it was meant to be lower as I did not take out insurance and my package was cheaper than before. So I called in and was told by the agent that “O the agent who processed your application did not do it correctly and thus the bill remained the same” I asked how it can be fixed and was told I have to go back to the store and let them sort it out. Well thanks for the wonderful service. Since then I have been logging complaints on all forms possible just to be ignored. I called MTN today just now be told “Well mamma your bill is correct, as you opted to take a more expensive phone which they are charging you over and above the R549.00 p.m., at a cost of R349.00 and this was meant to be explained to you when taking out the contract.” I was never told that the phone is at an additional cost over and above the monthly fee. The cost of R549.00 p.m. then only cover the rather exurbanite fee for R100 airtime WOW ****************. Don’t ever think of taking out a contract with MTN as the fine print is never disclosed only when you have already signed for the deal.</p> <p> </p>