BP
Billy P
1 reviews | Active since Apr 2010
21 Dec 2022, 15:02
*******
So once again MTN have ****** my funds...did a data "top up" of R149, no problem...at exactly the same time I loaded R200 "Airtime" no credit added...contracted customer care and the normal BS that we will contact you......time was 9:35 the 21st....MTNPC***X1S***, my phone number ***
Helpful (0)
Replies (3)0
Replies (3)BP
Billy P's updateReviewer Update
22 Dec 2022, 15:25So after supplying Tshepo Mahlangu in customer care with the MTN ID of received payment, the Paygate clearing reference number and all my personal details...his response was ...PLEASE SUPPLY US WITH YOUR PROOF OF PAYMENT, MTN should truly supply adult support to the customer care agents.
BP
Billy P's update22 Dec 2022, 15:25
Reviewer Update
So after supplying Tshepo Mahlangu in customer care with the MTN ID of received payment, the Paygate clearing reference number and all my personal details...his response was ...PLEASE SUPPLY US WITH YOUR PROOF OF PAYMENT, MTN should truly supply adult support to the customer care agents.
BP
Billy P's updateReviewer Update
23 Dec 2022, 19:30So I have now supp**** at least 5 people with all the details of this complaint and my details...no action ...no resolution....as my original post said...*******...5 days.....
BP
Billy P's update23 Dec 2022, 19:30
Reviewer Update
So I have now supp**** at least 5 people with all the details of this complaint and my details...no action ...no resolution....as my original post said...*******...5 days.....
BP
Billy P's updateReviewer Update
31 Dec 2022, 13:10It is now 10 days.....as much as they have apologized and said that they would load the airtime with 2 - 5 working days.....all BS no resolution....Tamara Mthandazo
BP
Billy P's update31 Dec 2022, 13:10
Reviewer Update
It is now 10 days.....as much as they have apologized and said that they would load the airtime with 2 - 5 working days.....all BS no resolution....Tamara Mthandazo