1 reviews | Active since Dec 2015
******* called MTN
Received SMSes saying I have subscribed to musictv and goaltv. I have never done this! No response to queries on twitter or emails sent. Who is the ***** at MTN that is subscribing me?I want the persons name so I can lay charges at SAPS and this idiot must get what will come their way. Demanding refunds or face legal action MTN!
Good day Hasan,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we cannot subscribe you for these services. They are done via your device. You can remove these charges though. The first step in order to stop such charges is by dialing *141*5# or *156*12# or *136*5#. Secondly, you would need to contact our contact centre @ 135 in order for the said charges to be investigated.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Hasan,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we cannot subscribe you for these services. They are done via your device. You can remove these charges though. The first step in order to stop such charges is by dialing *141*5# or *156*12# or *136*5#. Secondly, you would need to contact our contact centre @ 135 in order for the said charges to be investigated.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,