******* , Bad services you dont care about customers

Bad service , ******* *****ing from customers . I have a 3G contract for R250 . I had received a call from MTN , they wanted me to upgrade my contract . I have refused all of a sudden my contract started to bill me abnormal tariffs . I was told to remove the sim and put it in another device to check content services , did you give me the device to do that ? I had to go to mtn stores in Simmonds and consultant checked for me ;when she checked it said i dont have any content services . I totally disagree with this as it was checked by the consultant and it showed that there is not such . The sim card from the 3g was removed and place in a cell phone and we have checked for the content service why should i check it on a regular basis . I dont have time for that . I want my money paid back into my account if not i will cancel the contract and use another service provider lodge a complaint with the ombudsman. My tel number ********** this is the number where you can call me . I have been logging complaints and your pride doesnt allow you to call me yet u busy debiting my account .