LM
LOUIS M
1 reviews | Active since Jul 2011
09 Sept 2015, 08:29
*******
Once again Data dissapear and i phone and activate data share twice but nothing. Check how much ive spent the last 10years at Mtn then consider if i am worth the service and let me know.
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Replies (1)
MTN South Africa's replyOfficial
18 Sept 2015, 08:52Hello LouisMieni,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I have escalated your query for investigations, they will advice you once the investigations are done on their findings.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I have escalated your query for investigations, they will advice you once the investigations are done on their findings.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Best regards,
MTN South Africa's reply18 Sept 2015, 08:52
Official
Hello LouisMieni,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I have escalated your query for investigations, they will advice you once the investigations are done on their findings.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I have escalated your query for investigations, they will advice you once the investigations are done on their findings.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Best regards,