TR
Tash R
1 reviews | Active since Aug 2017
09 Mar 2018, 10:38
*******!!!
****ing *******.
I want a full refund, reimbursed for the additional costs I had to incur i.e. ****ing calling your dumb ass call centre, dumb ass store, regional manager and spending money on data. The data contract I signed up for was my 5 gig - 20 gigs anytime and 10 gigs night time but since inception all I get is 5gig anytime and 5 gig night gig. *******!!!
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MTN South Africa's replyOfficial
12 Mar 2018, 20:37Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that the package have been corrected on the 14th of March you will be provisioned with MTN Black Friday Cyber Monday Anytime 10GB and 10 GB Night Express Data.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply12 Mar 2018, 20:37
Official
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that the package have been corrected on the 14th of March you will be provisioned with MTN Black Friday Cyber Monday Anytime 10GB and 10 GB Night Express Data.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,