*******
<p>Hi, </p> <p> </p> <p>It's been two months since i have requested my itemised billing and one month since my first complaint. I have paid for a few month's itemised billing and yet I haven't received anything. Please reimburse me as I am now done with this. </p> <p> </p> <p>You are *******. </p>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
10 Nov 2016, 21:50Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant functional unit dealing with these matters to assist and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply10 Nov 2016, 21:50
Official
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant functional unit dealing with these matters to assist and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,