*******

Good day, I have taken a new contract in Jan 2015. I have been debited an extra R13 since then per month. After initial query I was told it would get sorted out, it did not. I still got billed an extra R13. I had to call in again, wait around 30mins to have my call taken, the agent tells me it was never sorted out at all. To top it of, there have been no attempts by MTN to refund me my money. Can you get your act together and rectify this. I want my money refunded. I cannot emphasise how unprofessional this is and how I regret taking a contract with MTN. I want to cancel my contract and have no dealings with you. You are *****ing my money and one wonders as to how many others you are doing the same.