*****s. Money back

Dear MTN, i am gaatfol with your nonsense and i want my contract terminated with immediate effect. You cannot go into peoples bank account and do as you please, i have signed a contract for R200 monthly for 24 months and suddenly on the 25 November 2018 i get debited R401. WHO AUTHORIZE THAT DEBIT, WHEN DID I SIGN A NEW CONTRACT WITH YOU? this is breach of contract and unacceptable, as a client i have never gave you a permission to debit my account more than the contract amount. As an idiot that you people are taking me for i then called MTN customer services on the 26-11-18 wanting answers as to why i was debited more that the agreement without even a notification, i spoke to Nompilo who did know what she was doing and transferred me to her supervisor Nhlanhla Zulu and he told me that its a system error and i will be refunded my R200 within 48 to 72 hours ref: ********** 90 As a stupid i believed him and waited 72 hours nothing?? on the 01-12-18 i called again spoke to Ayanda Khumalo in Durban who hang up the phone on me????****en *****, i made a call again same day and i went through to Nqobile who refused to give me the supervisor and told me that the money will be in my account by the 4th December 2018 ref: ********** 04. GUESS WHAT TODAY IS THE 12th AFTER I HAVE NOT RECEIVED NO ****EN MONEY??? Someone is playing some kind of tomfoolery games with me here, I am very disgusted with your services and my next post will be hello peter I am expecting a call from someone Senior before the end of business today or hell will break loose ?????????????????????????