1 reviews | Active since May 2016
<p>I am disgusted bt MTN's service. I bought 2G data for R260 through MTN Eazy Recharge and never received my data. I then phoned them and sent them confirmation (bank transaction list) that shows where the money went to and that it was deducted. They are adamant that they never received the money so now they want a bank statement after i sent the transaction list. What happens on my bank statement is not their business at all and i refuse to take time off at work to stand in a line to get a statement and send to them cause it takes money getting a statement over the counter. </p> <p> </p> <p>2 days has passed and still no reply from MTN. I only want my money back cause once i use the 1G i bought afterwards - i am porting over to another network. I am tired of mtn *****ing data and airtime cause i just load airtime and then it disappears into thin air. I AM TIRED OF THESE *****S!!!!</p> <p> </p> <p>I am busy drawing up a petition which i will email around and then send to The Herald Newspaper to make everyone aware of them being *****s also for the newspaper to see how many people experiences promblems with them.</p> <p> </p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that a escalation has been sent to our Pre-paid division to assist on the data bunlde dipsute . Kindly be advised that a call back will be done to advise on the outcome of request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that a escalation has been sent to our Pre-paid division to assist on the data bunlde dipsute . Kindly be advised that a call back will be done to advise on the outcome of request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
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