SM
Sugan M
1 reviews | Active since Aug 2012
19 Feb 2016, 09:57
*****s
MTN no words - i requested my contract be termination 3 months ago and my number to be released to the Vodacom network 2 months they still bill me and when i try calling them or email them all they say is we looking into it all they do is pull me to they next month so my debit goes off. are they doing this to cover up they mess in Nigeria ?<br> please is there anybody out there that can help me... MTN is such a ******** network be very careful if you want to take out a contract with this Network very careful.<br> <br> Please MTN give back my money and return my number to Vodacom!
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MTN South Africa's replyOfficial
21 Feb 2016, 16:38Hello Sugan01,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the matter has been escalated to the retentions department for further assistance, reference number: *** they will revert to you with feedback.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the matter has been escalated to the retentions department for further assistance, reference number: *** they will revert to you with feedback.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply21 Feb 2016, 16:38
Official
Hello Sugan01,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the matter has been escalated to the retentions department for further assistance, reference number: *** they will revert to you with feedback.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the matter has been escalated to the retentions department for further assistance, reference number: *** they will revert to you with feedback.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Siphumezo
REQ:***
Best regards,