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christiaan G
1 reviews | Active since Aug 2015
12 Feb 2016, 13:48
they switch off your phone after you make arrangem
i made an arrangement to pay my account on the end of the month they said its fine then they cut it off and said no they cant activate it how does that work then the lady says no they cant transfer me too a manager or supervisor the system wont allow it why are there then managers<br>
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Replies (1)
MTN South Africa's replyOfficial
15 Feb 2016, 10:46Hello christo09,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
The system shows that that the payment arrangement made on 2016-01-12 was not honoured. Your account is 60 days in arrears and has been handed over to the legal department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
The system shows that that the payment arrangement made on 2016-01-12 was not honoured. Your account is 60 days in arrears and has been handed over to the legal department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply15 Feb 2016, 10:46
Official
Hello christo09,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
The system shows that that the payment arrangement made on 2016-01-12 was not honoured. Your account is 60 days in arrears and has been handed over to the legal department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
The system shows that that the payment arrangement made on 2016-01-12 was not honoured. Your account is 60 days in arrears and has been handed over to the legal department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***