LJ
Linda J
1 reviews | Active since Sept 2015
18 Sept 2015, 09:24
THEY STOLE MY R53 AIRTIME
I loaded R60 airtime and used only R7 of that airtime, after that when I needed to made another call they said I have insufficient airtime to make a call. when I tried to call their customer service line, they say they unavailable they are busy with maintenance. I just only need my airtime back from them please. <br>
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Replies (1)
MTN South Africa's replyOfficial
18 Sept 2015, 11:45Hello lishjara,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records there was data usage on the 17-09-2015 at 22:50:37 and the usage came to the amount of R53.36.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records there was data usage on the 17-09-2015 at 22:50:37 and the usage came to the amount of R53.36.
Best regards
Mantoa
REQ:***
MTN South Africa's reply18 Sept 2015, 11:45
Official
Hello lishjara,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records there was data usage on the 17-09-2015 at 22:50:37 and the usage came to the amount of R53.36.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records there was data usage on the 17-09-2015 at 22:50:37 and the usage came to the amount of R53.36.
Best regards
Mantoa
REQ:***