1 reviews | Active since May 2016

19 Oct 2015, 17:22

They still annoy me !!!

I complained last week about the excessive number of promo SMS's that MTN are sending me.<br> I received a response from MTN to say I had been removed from their distribution list.<br> Guess what ???<br> I'm still getting annoying and irrelevant SMS's on a daily basis from this 'outfit'.<br> I'd like the mobile number of the head of marketing so I can send him/her useless messages at random.<br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply21 Oct 2015, 14:41
Official
Hello Bainsey,

We are truly sorry for the inconvenience caused and for the breakdown in service experienced.

Please dial *130*603# and your number will be immediately removed from our marketing data base.

Once again we do apologize for the inconvenience.

Regards
Tim
MTN Complaints Management Team: REQ:***