NK
Naushenah K

1 reviews | Active since Jun 2012

04 May 2017, 12:20

They simply avoid dealing with customers queries

<p>I have tried to make contact tact with MSN numerous times and on Hello Peter before but to no avail. If the company needs to collect funds they make no contact with you but simply hand you over how does that work. The company has a duty to provide me with a statement before claiming funds. No statement had been sent for over a year now. But I'm being harassed by collection agents. Please deal with it. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply16 May 2017, 08:40
Official

Good day,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly provide us with the correct addresss where the statement should be sent to so that we may resolve this asap.

Kind Regards,

Ishie.