1 reviews | Active since Mar 2017
They ****med me you could be next !!!!!!
Firtsly I do not have a contract with MTN, secondly I will never ever have a contract with MTN. In January 2017 an amount of R 948. 63 was deducted from my account description A ********** , I asked the bank to reverse this. The next month February an amount of R 1 799.03 A ********** was again a stain on my bank statement. Again I asked the bank to reverse it. Subsequently I sent an email to Cheryl Muller (MTN Service Provider) requesting that this be sorted, I then went to a nearby MTN store to find out what is going on. They informed me that I had no contract with MTN and this was an inside job done **********ly. They suggested I get an affidavit from the police and submit it. I followed their instruction with the hope of getting this resolved. I was given a referance : REQ ********** and they assured me not to worry, all will be sorted. This is when you think finally, I get a break from this. Only to discover in June I get an SMS from VVM debt collectors that my account has been handed over for collection. I now owe MTN R 20 032.70 payable within 24 hours. I went to the MTN Store that once sold me a lie that all is resolved. Chad De Hahn was assisting me this time around and he sent an email to Virginia Ramonyai who was assigned to close my account and fix this. I have now sent so many emails to her and him with no reply. I have also sent VVM my affidavit and correspondence with MTN. Every week VVM calls me asking me to email the the affidavit and ID copy. It's silly now and I am tired of this. I am at a point where I will seek legal advise against MTN and also publish their ***** and ******** on newspapers. They pick random people who are not even interested in MTN and what they get up, they **** them and provide no assistance to resolve their issues.
Be very careful they are trying to recover lost monies by manipulating innocent people who hate MTN.
