NM
Nqobizizwe M
1 reviews | Active since Jul 2015
19 Oct 2015, 10:45
They saying I owe them while i settle my account
Hi There,<br> <br> I have been getting sms's from MBD saying I owe MTN while I don't.<br> Mary Moeti said it was a mistake my account is settled.<br> <br> Siyabonga Mthembu from MBD saying I owe them.<br> <br> Could you please update MBD and send me the settlement letter too.<br> <br> Thanks.
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MTN South Africa's replyOfficial
19 Oct 2015, 15:44Hello manqobamvelase,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the arrears have been settled in full and closed on our side. I have sent an email to MBD requesting them to close their file as well.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the arrears have been settled in full and closed on our side. I have sent an email to MBD requesting them to close their file as well.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
MTN South Africa's reply19 Oct 2015, 15:44
Official
Hello manqobamvelase,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the arrears have been settled in full and closed on our side. I have sent an email to MBD requesting them to close their file as well.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the arrears have been settled in full and closed on our side. I have sent an email to MBD requesting them to close their file as well.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***