1 reviews | Active since Jan 2015
They never bothered to get back to me
I had a complaint a few weeks back so MTN responded but did never bothered to do anything else.<br> <br> SUPPLIER'S RESPONSE Mtn<br> Time and Date 08:06:31 | Sat 7 Nov 15<br> Hello **Ronnie**,<br> <br> Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.<br> <br> Kindly note that the matter has been escalated to MTN Direct Sales department for assistance.<br> <br> regards<br> Nompumelelo<br> REQ:*** <br> <br> CUSTOMER'S FEEDBACK **Ronnie** Time and Date 08:32:28 | Wed 11 Nov 15<br> <br> Utterly Disgusted: Nobody called ... I will never use the MTN call center again. It took 2 weeks for delivery without any call from MTN they said about 4 days. ... I had to keep calling and calling ... I will tell everyone I know not to do any sale or upgrade over the phone.<br> <br> Never mind bad service ... there was no service at all . <br>
Thank you for your post.
Please accept our apologies for any inconvenience caused. According to our records, the phone was delivered on the 10 November 2015 and the account holder signed for the delivery.
We sincerely do apologise for the delay in delivering the device.
Kind Regards
Itumeleng
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused. According to our records, the phone was delivered on the 10 November 2015 and the account holder signed for the delivery.
We sincerely do apologise for the delay in delivering the device.
Kind Regards
Itumeleng
REQ:***
