They lost / stole my phone after taking it for repairs, closed their branche and don't communicate

<p>My Sony Experia M2 Aqua S/N: *** stopped charging and I took it to MTN's branch in Worcester CBD ±3 months ago. They sms'ed the cost of repairs, and when trying to pay it, the bank account was wrong. When I got around to go to the shop, the shop closed. The other shop can't help me.</p> <p>I've spent hours on call centres over the last weeks, and get referred from MTB Mountain Mill Mall, to Masjien Buro, to MTN call centre (which is impossible to get through cause it wont' accept the phone number I punch in) to MTN repair centre ***, who don't answer the phone, except for the one time they promised to sort me out.</p> <p>It is a R5,000 phone and they just can't keep it because they decided to close their branch.</p> <p>While typing this, I waited 8 minutes for the Call centre answered . After just talking to Eleanor from MTN for 14mins 13 seconds, I was promised that they will investigate and come back to me.</p> <p>I've heard that before. Let's see.</p>