TR
Tauhir R
1 reviews | Active since Feb 2015
02 Mar 2015, 09:39
They LIE and i WANT ALL recorded calls from you
Again, i just spoke to a Tutu from MTN who called me from ***. <br> She told me i had an out standing balance of R788.40 for January. What ****ing payment are you people on about! Now i receive an sms telling me \Confirmation of payment arrangement for R1574.80...."I told her i was paying R789 today for FEBRUARY!!!!! I want recordings of the conversations i had with your staff on the dates that i called 808 and including today's conversation. """
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Replies (1)MTN South Africa's replyOfficial
05 Mar 2015, 12:30Hello tauhirr,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The payment you made is reflecting and the account is current. Please discard the message you received.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The payment you made is reflecting and the account is current. Please discard the message you received.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
regards
Thabelo
REQ:***
MTN South Africa's reply05 Mar 2015, 12:30
Official
Hello tauhirr,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The payment you made is reflecting and the account is current. Please discard the message you received.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The payment you made is reflecting and the account is current. Please discard the message you received.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
regards
Thabelo
REQ:***
