AS
Achmat S
1 reviews | Active since Nov 2012
14 Jul 2015, 11:04
They keep suspending my account for no reason
It's the second time now in a couple of months that my account has been suspended. I have a debit order that I have never reneged upon. What's the problem. This is so inconvenient. Kindly sort it out please
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Replies (1)
MTN South Africa's replyOfficial
03 Aug 2015, 11:48Hello amsalie,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the the line has been reactivated. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the the line has been reactivated. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply03 Aug 2015, 11:48
Official
Hello amsalie,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the the line has been reactivated. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the the line has been reactivated. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***