1 reviews | Active since May 2016

01 May 2016, 07:49

They keep saying I ommitted a month.Nxaaa am tired

Every month I get wiered installments send to me by MTN. When I call their call center they tell me that I did not pay the other month.I am tired of MTN. Since January I should fight them.What the hell are they trying to do???????????????????????I cant wait to finish these contracts and move on.Its a ******* service provider with people who do not know their jobs. ***

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Replies (2)
's update01 May 2016, 07:54
Reviewer Update
last time I reported to Hello Peter, they called me to apologise.Nxaaa , am tiredof this.
MTN South Africa
MTN South Africa's reply04 May 2016, 08:12
Official

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Kindly be advised that your debit orders returned unpaid more than once. Due to the unpaid debit orders the account reflected in arrears. The account reflect the account balance on the 20-4-2016 was R1204.75. You have made a payment for R500.00 on the 2-5-2016 the account balance now is R704.75. For the invoices for April month the balance is R550.99 the account has been short paid with R153.76.

Please make payment for the R153.76 short payment to bring the account balance to R550.99.

Kind Regards,

Alice van der Merwe

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