They just don't care.

This is a follow up review on a previous one. My simswap was eventually done after more than a week of waiting but I just thought I'd mention that no apologies were given I guess this is a norm at mtn and no feedback was given as to why Adrian at the Tygervalley branch did a simswap on the wrong number and why did it take more than a week to rectify. I was very invonvenienced by this incident and they just don't care. Just as long as im paying every month I guess