They just can't stop charging even when yew cancel their contract
<p>I had a 2year contract with MTN which ended on 13feb 2016. I notified MTN multiple times and l was given this reference ********** 32, but still they never stopped debiting. I did make payments in feb, march and may as per their request and still it made no difference. Now my name has been sent to ssda. I want my name cleared, my contract canceled and my refund back.From Cynthia</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly be advised that as per the record there is an outstanding balance of R766.70 on the account. Please note that payment made at Absa on the 10 February 2016 as per proof of payment sent to the legal division, it reflects that payment was not made to the MTN Account REQ: **********
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly be advised that as per the record there is an outstanding balance of R766.70 on the account. Please note that payment made at Absa on the 10 February 2016 as per proof of payment sent to the legal division, it reflects that payment was not made to the MTN Account REQ: **********
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********