TM
Trevor M
1 reviews | Active since Jun 2015
22 Jun 2015, 10:41
They don't care at all, they don't respond
I had an issue with product and asked to get returned but they wouldn't even consider they idea. I tried to escalate it further so far with no aval they don't care at, all no response from their service social channels r anything else.<br> <br> If I honesty ran my business like they do I would be out on the streets. Just pathetic, we are currently saving up to buy my wife out of there contract and will actively discourage people from MTN.<br> <br> You suck! Thanks
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MTN South Africa's replyOfficial
03 Jul 2015, 15:25Hello TrevorLMey,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I tried contacting you on the available number to obtain more information with regards to your query.The Identity number attached does not have any records on our system, kindly provide us with more information to further attend to your query.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I tried contacting you on the available number to obtain more information with regards to your query.The Identity number attached does not have any records on our system, kindly provide us with more information to further attend to your query.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
MTN South Africa's reply03 Jul 2015, 15:25
Official
Hello TrevorLMey,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I tried contacting you on the available number to obtain more information with regards to your query.The Identity number attached does not have any records on our system, kindly provide us with more information to further attend to your query.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I tried contacting you on the available number to obtain more information with regards to your query.The Identity number attached does not have any records on our system, kindly provide us with more information to further attend to your query.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn