MK
Mampoi K
1 reviews | Active since Sept 2015
23 Sept 2015, 17:01
They crushed my phone
I phoned mtn high maintenance at this no *** and the lady who helped me told me that they crushed my phone on the 15 September ..without letting me know that they are going to crush my phone...its a Sony Z...my phone is very expensive for them to crush it without my consent
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Replies (1)
MTN South Africa's replyOfficial
24 Sept 2015, 12:59Hello Letlhogonolo75,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Rosetta
REQ:***
MTN South Africa's reply24 Sept 2015, 12:59
Official
Hello Letlhogonolo75,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Rosetta
REQ:***