They are ******

I upgraded my handset in january around the 6 or 7, they promised to deliver within 14 days, i specificaly told them that i was on leave and they must deliver after the 12 as im returning to work on the 12 the concultant agreed, on monday 11-01-2016 i received a call from the delivery guy telling me he is outside, i asked him to come on 12-01-2016 since i was on leave he agreed, i never heard from MTN again since then, i have been calling trying to resolve this matter with no luck, the last call i made i asked to cancell the contract as im not happy,the guy i was speaking to dropped the call, they have been deducting the monthly instalments for something i DO NOT have. i want them to refund me and cancell the contract. Their call center staff drop calls when you call with such a query, its really unprofessional.<br> <br> Im done with MTN.