There is something very wrong at MTN

HI<br> <br> I have been trying to get a resolution to my queries for months now. Does MTN take their customers seriously or not. I have paid for services never rendered and have been **** too in order to be manipulated into a direction less beneficial to myself. I do not get any valuable response from anybody other than saying they will resolve, but nothing happens. Everybody says they will get back to me but nobody ever does. I cannot believe that any management of any reputable company will allow this to happen. I have been to the stores on more than 10 occasions, I have contacted customer complaints, I have contacted the store manager, I cannot believe the response? Please can anybody that has any authority at MTN please audit the Rustenburg Square outlet as there is something very wrong. I need my issues dealt with please. I want a resolution as a matter of principle. If I must evaluate my time and resources spend so far I could request a free service for a year. This is beyond ridiculous. I challenge anybody to resolve this!<br> <br> Kind Regards<br> <br> Carl Luther