There is no way dealing with MTN and you do not experience problems, they always mess up

<p>i Honestly do not know why i am still with MTN, there experience with them is forever horrible .</p> <p>my upgrade was due and i took a new phone end of November during the cyber monday promotion .</p> <p>i chose a new package, and everything was find and loaded,they did not remove the old package instead there billing me double on my old package and the new one , i honestly have to log a complain with the service provider every single year and that is irritating .there icompetent and ******** .</p> <p>there stuff when the enquiry is complicated they just transfer calls ,i am currectly on the line with Mogosi Zakwe hope she will assist and i wont let it go, i will follow up after 24hrs and see if my complain has been sorted .</p>