There is no hope

I write this complaint with reference to my earlier complaint of 13:22 Tue 15 Sept <br> <br> In summary my earlier complaint entails the following: I ordered a new phone through MTN Volksrust for a new contract. It has been almost a month and the phone was not delivered to Volksrust, so I decided to raise my concern on Hello Peter.<br> <br> MTN sent a message saying they will take up the issue and get back to me, which they have not done. They were even so kind they asked me to rate the service of the person who \resolved my issue". At the end of last week I realized there is no hope. I will leave MTN and go to a better service provider who can actually deliver. For anyone reading this message"