1 reviews | Active since Jun 2014
Their email responses are great
This is just to compliment MTN on their email service - [Email Removed] <br> I had contacted them when I enquired about opening a new contract and the responses I got from their end was really truly impressive for a 'big' company.<br> This was not once but on a few occasions when I contacted them on this email address, the response time was always spot on! Great Work!!<br> They followed up for me in super quick time and got their call centre to phone me. Unfortunately, the feedback from that department was disappointing. I made an application and got no follow up, until I had to contact them again.<br> <br> In any case, Kudos to [Email Removed] - If MTN could get ALL their Customer Service agents to operate like whoever is running this email service, they will come out tops.
Thank you so very much for your post, complimenting MTN's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Warkm Regards
Nompumelelo
REQ:***
Thank you so very much for your post, complimenting MTN's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Warkm Regards
Nompumelelo
REQ:***
