THEFT. ******** DEBIT ORDERS.

Where does one even being with MTN? They are quite clearly short of cash.

I opened an account with MTN on 25 May 2021. As soon as I got my sim card it stated that it was not compatible with my device so I IMMEDIATELY called MTN and MONDO to cancel and close this account and sim card.

I was well within my rights to do this and did not have to pay a cancellation fee as I was with the time frame of the cooling off period. I received confirmation that the contract was cancelled and that the account was closed.

However, come June 2021 MTN takes money off of my account. I then re-phone MTN and MONDO to RE-CANCEL and RE-CLOSE my account. To which AGAIN I got confirmation of such.

Yet here we are, July 2021 and guess what the useless dynamic duo of MTN and MONDO have debited my account AGAIN.

How useless can two groups of people be? TAKE ME OFF OF YOUR BOOKS. CLOSE MY ACCOUNT AND REMOVE ME FROM YOUR SYSTEMS.