Theft of airtime by subscribing you to services you did not request

I am on MTN prepaid and due to the fact that I am retired, I almost never use my cell phone to make outgoing calls on the cellular network and only purchase airtime as and when required. Early last month I get an SMS telling me to recharge my account in order to "continue using your subscription service to InConcert at R3.00/24 hrs". I check my account and notice that about R150's worth of airtime has disappeared. I dial *155# and see that I am subscribed to this “InConcert” service which I NEVER subscribed to. Due to previous bad experiences with MTN customer care, I did not bother to challenge them on my money that was ****** but instead cancel the subscription, write off the ****** money and buy more airtime (less this time).

This morning I get an SMS from MTN thanking me for “subscribing to Hungama Play - daily at R5.00/day”. I am not senile and once again did NOT subscribe to any service, as a matter of fact I barely touched my phone the last couple of days other than looking at notifications. I cancelled the service immediately.

Needless to say, I needed a couple of hours to cool down before writing this review otherwise it might have been difficult to make any sense of the content between the swearwords. MTN, be aware, if this happens once more you lose a loyal customer who has been with you for more than 20 years as this is nothing other than ***** and theft to subscribe someone to a service they do not intend to use and did not request.